System integrators - some aspects of the relationship to the protection of the environment and sustainable development

Companies that are primarily focused on system integration business is faced with environmental issues and sustainable development. Since most systems integrator operates globally can be noted that the business faced with a series of global and local problems, of which one of the most significant problem the impact of business activities on the environment. This problem exists on many different levels so the answers and solutions related to it should look at multiple levels. Therefore, first things first.

Viewed from the perspective of the average member of a community that was concerned local community or the state system integrators are not seen as an ecological threat. This attitude is especially beneficial for the fact that system integrators as part of the ICT industry are not the primary pollutants, and that the whole industry as such is considered a high-tech and progressive, and so are not associated with possible environmental pollution. The truth is actually quite different. Indeed, precisely because of the rapid technical and technological growth and the short lifespan of most products and services or ICT industry, this represents one of the largest manufacturers of industrial garbage.

In fact, any product ICT industry after three years practically obsolete after this time, ie, mandatory changes, with a new generation of advanced features similar devices, is rubbish, that is, electronic waste, which is one of the most serious environmental pollutants, as in terms of quantity and in terms of chemical composition, ie, the material of which the hardware is normally drawn.

The problem of electronic waste is solved to some extent by introducing the same duties of care by authorized companies, and in some countries and a ban on imports and trade with second-hand ICT equipment and hardware. Furthermore, as a solution for financing the disposal of individual countries introduced tax to be paid on import, ie the purchase of the device, which covered the costs of disposal and destruction, ie,  recyclable waste.

One of the best features of e-waste is that it is almost completely recyclable residue-free, so it is not necessary to have a special permanent disposal site for this type of waste - in a relatively reasonable time all the collected waste will be recycled and returned to the market as new more efficient product. The advantages of recycling are: energy saving, environmental impact and economic impact in the rational utilization of mineral resources.

The problem is that there are parts of products whose recycling is not easy nor cheap and where recycling cost several times more than the cost of production of new devices created from semi products. Although these components is relatively small and they generally represent the legacy products, their number is not negligible. This especially applies to batteries and accumulators of all types whose numbers due to the global trend of increase required for mobility also increase exponentially. Not gathered, thrown and inadequately disposed batteries are a constant source of harmful radiation, and pollute the soil, land and water courses. Each battery which has passed the service life becomes hazardous waste that must be disposed of in a safe way. If you discard the used battery, battery or electronic waste in the environment risk that toxic substances get into the food chain. To avoid this it is necessary that system integrators or perform their own electronic waste management with which in their projects and operations meet or outsource this job mandated companies that will completely adequately implemented.

How is the management of electronic waste complex area is best seen in the case of the management of spent batteries and accumulators. The management of this e-waste includes:
• collecting,
• transport,
• storage,
• sorting,
• treatment,
• recycling and
• disposal of leftovers after treatment and recycling of waste batteries and accumulators.

Another way to protect the natural environment selected for the individual national markets refers to the permissible level of specific toxic substances in electronic waste. Thus, on the territory of Europe normally prohibited sales of electronic components in your weight contain from 0.0005% mercury or more than 0.002% of cadmium.

It should also be noted that in terms of environmental pollutants system integrators and service providers, as well as all other holders or users of ICT systems occur in terms of electricity consumers. In fact, all cloud technology based on the existence Data centers that are significant consumers of electricity. Until recently, "electricity eaters", data centers are now an example of an unusual trend - the increase in productivity reduces energy consumption. This is the result of new solutions, which had to be found since the data centers more pollutants than the airline industry, explains the Urlic Ham, an expert on these issues at Cisco.

Specifically, Data centers consume up to now energy consumed fairly rich irrational in the sense that it is used for the operation and cooling, that the energy was always on stand by and that active and passive redundancy of the system still had to be done. An additional problem consisted in the fact that due to demands for increased resistance and durability to supply all the requirements should be provided to and from secondary sources where they are as producers of electricity used diesel generators which on the one hand have a very small degree of efficiency and on the other side of combustion fuel directly increase carbon emissions. Worldwide digital storage use about 30 billion watts of electricity, which is equivalent to the energy generated by 30 nuclear power plants. Another fact little known to the general public clearly illustrates the magnitude of the problem of data center power. In Germany data centers emit more carbon - dioxide into the atmosphere than the entire airline industry. Aircraft Carriers in pollution accounted for 3.5%, and data centers with 4.4%. Extensive research "McKinsey" shows that data centers consume an average of only 6 to 12% of energy on its primary function, while the rest is spent on maintaining the server in the event of termination of the work or because of the traffic congestion that could cause a server crash.

To save energy, Cisco uses a new technology called "Power usage effectiveness", which is achieved by optimizing energy consumption, and is based on the active measurement of consumption or computer and its software. So technically operational management Data center knows how much energy data centers, and how much other equipment. Since rapidly heated, data centers consume a large part of the energy consumption for cooling. For example, if the average data center consumes 100 kilowatts, of which approximately 30kV goes to cooling. With smart ways of cooling and the optimal temperatures of the rooms in which they can save a lot of energy.

This direction of development of technology proved to be not only necessary in terms of environmental protection, but also quite profitable for providers of data center. In fact, all investments in new technological solutions that guarantee reduction of power consumption are returning to a period of 12-18 months and only rarely for a period of 3 years, which is still less than the period of alternation of generations of technological equipment in the data center benefits.

On the other hand, Internet providers and system integrators, especially the latter, contribute to environmental protection and the development and implementation by providing electronic services related to environmental protection.

This may be general services in the form of a cloud software solution for monitoring and control of electronic waste as well as other waste - particularly hazardous types of waste such as medical waste, nuclear waste, various types of radiation whereby represent public or state register of prescribed information on the movement and disposal of waste from which all stakeholders can find out relevant information.

Also, ICT technologies, especially IoT allow the implementation of vertical solutions that can be integrated into many sensor systems that can track information of interest to environmental protection in the wider area almost in real time. So we already have IoT verticals monitor the quality of water, air, represent systems for alerting and an early warning of a number of natural and industrial accidents by providing mobile users targeted information relevant to the avoidance and mitigation of risks, as well as reducing damage to the unforeseen circumstances.

Special portals are the solution for pollution monitoring with monitoring of pollutants and online control of pollution that increasingly dominate the national Internet by alerting the public to the possible consequences of pollution or directly targeted by and making visible the biggest polluters and their share of pollution.

It is this feature of IoT solutions and web portal provides the greatest benefit in terms of protection of the environment and facilitate conditions for sustainable development amounts to - a clear identification records and visibility, and measurable contribution to those who pollute the environment now makes it possible to expose the culprits and then the commitment and action of the broad masses of consent the rules should be for all of us to provide a healthier environment and stop uncontrolled pollution of the same, which is a basic condition for sustainable development of the society in the future.

Besmisao tehničkih karakteristika kao osnova tenderskog zahteva javnih nabavki

Poslednjih dana otkako sam počeo da se bavim javnim nabavkama suočavam se sa neverovatnom situacijom – pokušavam naime da ugovrnom organu objasnim razliku između funkcionalnih i tehničkih karakteristika uređaja koji se nabavljaju u okviru jedne javne nabavke. Konkretno, ugovrni organ je raspisao nabavku u kojem je kao bitna karaktristika računara i praktično eliminacioni faktor kojim se eleminišu pojedini proizvođači navo nazivno napajanje računara. Iz prepiske sa ugovornim organom očigledno je da isti koristi ovu karakteristiku kao način da se zaključa projekat za nekog dobavljača, odnosno, proizvođača. Ovo je uobičajena praksa izvrdavanja principa javnih nabavki. Pronađete jedinstvenu karakteristiku opreme koju poručujete i unapred najavite projekat proizvođaču, a zatim čekate. Mogu se desiti samo dve stvari: da oni koji preuzmu dokumentaciju prepoznaju traženu robu i usluge, odnosno, projekat i budu obavešteni da za dotičnu nabavku od proizvođača ne mogu dobiti ponudu ili da se žale, a onda neko iz ugovrnog organa redom, često sa ne baš suvislim objašnjenjima odbija pitanja, žalbe i predloge drugih potencijalnih ponuđača za ekvivalente robe i usluge – čak i ako su one znatno povoljnije po ugovrni organ od onih koje želi da nabavi.

Nastranu činjenica da u presales postupku prema zakonu o javnim nabavkama nije ostavljena mogućnost transparentnog audita iza kojeg bi sledilo projektovanje specifičnog rešenja koje bi najviše odgovaralo potrebama ugovrnog organa, ali insistriranje na potpuno nesuvislim tehničkim karakteristikama za tražene robe i usluge pomenuti zakon stavlja van svakog logičkog smisla.

U pomenutoj prepisci koju već par sedmica vodim sa dotičnim ugovorinim organom pokušavam da im objasnim razliku između funkcionalnih i tehničkih karakteristika, kao i činjenice da radne osobine uređaja zavise samo od funkcionalnih karakteristika, a da su tehničke karakteristike posledice izbora pri projektovanju uređaja, te da predstavljaju uslove radnog okruženja u kojem pomenuti uređaj treba da radi. Propisivanje tehničkih karakteristika kao zahteva javne nabavke ima dakle smisla samo i jedino ako se nabavljani uređaj i usluga moraju ukomponovati i prilagoditi za rad u nekom radnom okruženju i tehničkom sistemu koji već postoji pa se ne želi menjati ceo sistem zbog novih komponenti koji se u njega unose. Sa druge strane bilo koji zaokruženi tehnički sistem, posebno ako je u pitanju uređaj, već je projektovan, optimizovan, proizveden i kontreolisan tako da kad izađe na tržište sve njegove funkcionalne i tehničke karakteristike dovedene su u optimalni odnos. Odnosno za sam računar, odnosno njegove funkcionalne osobine potpuno je nebitno na kojem nivou nazivne snage radi njegovo napajanje. Napajanje se projektuje spram ugrađenih potrošača, odnosno, komponenti i karakteristika potrošnje pojedinih računarskih komponenti (procesor, memorija, HDD, grafika...) i optimizuje za konkretni hardver. Svi brend računari prošli su ovaj proces optimizacije i za njihove radne karakteristike ni na koji način ne utiče napajanje – odabrano napajanje u potpunosti zadovoljava uslove eksplatacije i insistiranje na većem napajanju nema smisla jer neutrošena električna energija dovodi do dodatnog zagrevanja pa ju je potrebno odvesti iz kućišta. Dakle, zabluda je da veće napajanje ima prednosti, jer je ima niži stepen radnog iskorištenja, veći je potrošač i principijelno ima nižu energetsku efikasnost. Ova zabluda je utoliko veća ukoliko je proizvođač uradio optimizaciju pre izbacivanja brend proizvoda na tržište. Uređaj sa manjim napajanjem nije nekvalitetniji, niti će slabije raditi, niti će kako sam uspeo da čujem od pojedinih pravnika koji su pisali odgovore na moje žalbe biti netačniji („imati smanjenu tačnost matematičkih operacija jer se procesor i memorija nedovoljno napajaju“). Sa durge strane brend uređaj sa višim napajanjem neće imati nikakve superiorne karakteristike u odnosu na predhodni jer je njegovo napajanje takođe optimizovano za potrošnju komponenti koje su u njega ugrađene, pa je onda nelogično da kao uslov kvaliteta bude navedena tehnička karakteristika nazivno napajanje računara. Ovo bi donekle i imalo smisla u slučajevima kada se ne radi optimizacija potrošnje na nivou ugrađenog hardvera pa se izborom većeg napajanja osiguravamo da smo obezbedili neometano i dovljno napajanje svih komponenti ali u konkretnom slučaju se traži brend računar poznatih tehničkih i funkcionalnih karakteristika pa to nikako ne može biti slučaj.   

Zanimljivo je i to da većina ljudi koji se bavi javnim nabavkama u ICT sektoru, a očigledno je to slučaj i u drugim sektorima, ne zna da u slučaju sistemskog pristupa odabiru rešenja postoji jasna hierarhija zahtevanih karakteristika po kojoj se prvo ispunjavaju uslovi postavljeni pred funkcionalne karakteristike, zatim tehničke karakteristike, pa karakteristike kvaliteta pri čemu se pod kvalitetom podrazumevaju dodatne tehničke podobnosti uređaja (MTBF, način i kvalitet izrade, MTTR, interoperabilnost sa drugim sistemima...) pa na kraju komercijalno finasijski uslovi pod kojima se roba i usluge nude. Nakon ovoga u slučaju sistemskog pristupa – koji očigledno skoro da se i ne koristi - ide analiza odnosa cena-efikasnost, pa tek tada sastavljanje predloga rang liste rešenja, umesto ovoga, javne nabavke se uglavnom oslanjaju na sledeći model – tenderskom specifikcijom propišu se minimalne tehničke karakteristike koje uređaji ili usluge moraju da zadovlje da bi bile uzete u razmatranje, a onda traži najjeftinije rešenje, odnosno, primenjuje kriterijum ekonomski najpovoljnije ponude. Jasno je da za onoliko koliko se razlikuju ova dva modela toliko se razlikuju i domeni njihovih mogućih rešenja pa je jasno da je model primenjen u praksi takav da često dovodi do neadekvatinih i pogrešnih rešenja ne samo u smislu izbora rešenja, tehnologije, već u konkretnom slučaju i ekonomskih izbora.

Primer koji sam naveo kojim se pomoću nazivne snage napajanja računara odlučuje o valjanosti brand računara nije usamljen. Monogo češći primeri su vezani za nabavku vozila, gde je uobičajena praksa da se tenderskim zahtevom propiše snaga motora i/ili kubikaža motora, a ne neka od funkcionalnih karakteristika vozila. Naime, snaga motora nije u direktnoj vezi sa funkcionalnim karakteristikama vozila. O tome kako će se vozilo ponašati na putu pod opterećenjem zavisi prvenstveno od obrtnog momenta (koji je iako tehnička karakteristika u direktnoj vezi sa ponašanjem vozila na putu), koji se bar koliko je meni poznato tenderskim dokumentima skoro nikada ne propisuje. Takođe, kubikaža motora ima veze sa udobnošću u ekspataciji, prvenstveno elastičnošću motora i donekle potrošnjom, ali nije u direktnoj vezi ni sa snagom ni sa obrtnim momentom, jer se vrednosti istih mogu dobiti iz motora različite zapremine pomoću turbokompresora i direktnog ubrizgavanja goriva, te promene smese.

Neadekvatan pristup problemu nabavki i loše propisivanje zahteva za nabavkama od strane pravnika i ekonomista koji su uglavnom zaposleni u sektoru javnih nabavki donekle bi bio i razumljiv mada ne i opravdan kada su u pitanju robe opšte potrošnje gde usled marketinških kampanja često vladaju zabune i mitovi, ali postaje potpuno nejasan kada su u pitanju radne i industrijske mašine. Naime, za bager je od presudne važnosti koliko kubika koje gustine može da obradi u jedinici vremena, a ne snaga motora ili veličina rila i kašike (koje su bar neposredno vezane za funkcionalne osobine uređaja) ali razmak gusenica nema nikakve veze sa funkcionisanjem uređaja (čak ni objašnjenje o položaju centra mase ne stoji u potpunosti)

U slične tehničke karakteristike koje se obilato koriste za zaključavanje tendersa često se koriste i one koje se ne mogu realno primetiti, odnosno, one koji ljudska čula ne primećuju već se mogu detektovati samo tehničkim napravama. Insistiranje na istim potpuno je besmisleno, jer ako ljudsko uho ne može da čuje određene frekfrencije onda je potpuno nebitno da li ih i koliko verodostojno može reprodukovati menbrana nekog zvučnika. Realni funkcionalni zahtevi dakle mogu se ispuniti i drugačim, često jeftinijim uređajima ali se takvi usled zahteva iznetih u tenderski specifikacijama ne mogu nuditi.

Sve ovo i ne bi bilo toliko čudno da tokom poslednjih dana nisam iz prepiske shvatio da većina ljudi u sektoru javnih nabavki i ne zna za funkcionalne zahteve, te hierarhiju zadovoljenja zahteva i druge modele (osim onog koji sada primenjuju) ocena nuđenih rešenja. Ovo jsano govori o dve stvari: koliko je razbacivanje budžetskih sredstava i koji je nivo obaveštenosti (izbeći ću reći pismenosti) onih koji se ovim poslom bave. Kako je ovaj poslednji vrlo nizak onda i nečudi ogromna nenefikasnost i disipacija budžetskih sredstava te rapidno siromašenje društva koje ista izdvaja za zadovljenje opštih potreba državnih organa.

Resistance operations at the corporate level - Prepare for the worst

Due to the changes in the world today is more attention paid to the safety of operations especially in the resistance businesses, or abilities to survive and /or even exploit the dangers and risks that come from the same environment. Under this, primarily involves the ability to anticipate, avoid or alleviate, respectively, in the quickest and most convenient way to overcome economic and other danger and risks to the business, such as natural disasters, small, medium and large scale that are due to global warming and disturbance of the natural environment rising in the last 30 years (tornadoes, hurricanes, earthquakes, forest fires large EMRA, droughts, the city, the consequences of polar cold and other natural disasters), followed by various acts of international terrorism (bombing action, the destruction of communications, demolition of infrastructure, biochemical attacks, kidnapping management and technical staff, murder, blackmail), acts of civil disobedience, violence at work, the collapse of the legal order, a collapse of the banking system, civil and Cyber-attacks, and other threats that may jeopardize or completely terminate business or lead to an immediate or permanent shutdowns of operations or loss of market position.

To prevent this it is necessary that companies manage to develop and adopt a number of tools and techniques, then the standards in this area, but primarily in administration, managers and employees accept the corresponding mind set of what could jeopardize operations. It is necessary then to create awareness and to understand the real threats and assess the risks and implement best practices and standards in this area in order to negative consequences could be avoided or at least mitigated. This is especially important because the development of appropriate systemic response to possible threats yields highly conclusive increase confidence in the business through the growth of reputation and trust in the vendors.

It should be noted that crisis situations do not necessarily have a negative impact on the operations of companies that are affected by a crisis or disaster. That this is so is best illustrated by the analysis of responses to a crisis and disaster recovery regardless of which particular case it is done, always shows that it came to taking customers from competitors and customers in the event that a company is able to quickly establish a business that is satisfactory level of service and service after the infrastructure has been destroyed over a specific area. Specifically, natural disasters seem influence to infrastructure and society in a similar way as the war, and when infrastructure checked is destroyed and all companies are affected by the same level of tangible or structural losses winner of the emerging market is the one who is the fastest to recover from disasters and to the affected site offer products and services that are required. In such a scenario, the winner takes all, therefore, not only to change its market position better than a sudden jump, and captures sales and long-term gains the trust of customers and service users.

The appropriate system solution is usually given in the form of Business continuity plan and in addition to other standards prescribed continent to be usable in the event of a disaster feasible must have a minimum of the following units that handles:

•        The budget for the resources required in order for the avoidance and mitigation of risks, as well as for quick disaster recovery

•        Recovery Plan after the incident

•        It must be clear to you that the damages and costs of recovery

•        What damage to the business can absorb in the event of incorrect estimates of management of crisis situations

•        How will they be affected by the brand and whether during or after the disaster changed the perception of consumers, ie service users

•        What is the impact on earnings - this applies in particular to the possibility that corporations suffer some kind of Cyber Attacks

In order to make adequate business continuity plan, we must understand the different forms of resistance to different levels. In this regard, a distinction is:

•        Corporate resistance relating to suppliers, manufacturing, resources, banks, factories, social media, brand positioning

•        Business resilience relating to the physical security systems, environmental risks, handling and community participation, first response

•        Organizational resistance, which refers to people, well planned, the right set of skills, adequate tools, redundancy ICT system

•        Technical resistance relating to capability and amplitude performance technical system, people who We are planning, plan capacity, DRC, contracts and insurance systems

•        Individual resistance, which refers to the fact that employees need to be prepared at home, preparing for extraordinary situations at work, the ability to work with a smaller number of employees in the event of a pandemic, fast and reliable outsourcing

Basic business continuity and disaster management based on the development strategy for quick answers and Treatment is an operational plan in case of disaster, and disaster recovery plan. To be able to work out a reliable plan is necessary:

•        Conduct a realistic threat analysis (THIRA)

•        Conduct a business impact analysis (BIA)

•        Implement the mitigation of risks and disaster impacts

•        Document the plan

•        Test plan

It is also necessary incorporate best practices to the plans abide by standards in this area and the legal limitations. As security becomes a hot topic in recent years is also evident and to develop more standards in the field of continuous and uninterrupted business operations and in cases of crises and natural disasters. The most famous and four accepted standards in this area are:

·         NFPA 1600

·         ASIS SPEC.1-2009

·         ISO 22301

·         FEMA: Volontary Private Sector Preparedness Program (PS-Prep)

While the certification of experts in charge of Disaster Recovery Institute International (AOEL) ABCP, CBCP, while certification managers that provide services regarding of making Business continuity plan responsible is International Association of Emergency MENAGERS CEM.

Thus regulated area of management and overcome the crisis, to create a system of plans and solutions that are based on best practices and standardized and therefore quickly and easily subject to verification and audit, which guarantees the feasibility of an operations Business continuity plans and thus increases the resistance of business on the dangers and risks which it is exposed in the real world.

It is important to note that any business continuity plan, no matter how good he was conceived has no operational value if, according to it does not regularly checked and practiced procedure designed to extraordinary circumstances of the business. In this sense, it is necessary to regularly check the contact information of the staff responsible for the execution of the plan disaster recovery and periodic testing of knowledge and skills of staff for the treatment of the designed procedures. Also, it is extremely important to have a reliable, fast and simple system of mass communication that has to be tested on a quarterly basis, as it has been shown that the absence of such a system not only makes it difficult for the operational management of the crisis already has led to the spread of rumors, which in turn may result that the occurrence of and spread panic. Any technical system will not be able to be operational in case of panic spread among people whom the system is supposed to serve. Good (bad) example of the same is best visible when watching the behavior of the population and employees during the floods of 2014, because it was the lack of mass notification system led to the fact that not only reaches the appropriate organizational and technical mobilization but also due to panic take a series of illogical and very harmful steps that have greatly endangered the work and operation of large economic systems, respectively, led to the shutdown of important infrastructure facilities. In order to avoid such harmful consequences today of best practice are moving towards making national incident management system such as Web EOC, E-team, IDV. As the costs of construction of such a system for the time being big can be said that the strategic decision to build such a system makes sense at the national, ie, the state level and for major corporations. The second part of this system are public systems for advertising and mass messaging and notifications, often called the situation awaerness software such as NC-4, NWS, summer, FEMA, CDC, which are generally free and represent the necessary infrastructure to which are connected, and lean operational plans from the Business continuity plan. That's why most experts in this field recommended companies that have subscribed to the system for monitoring the crisis and mass notification, ie, force their employees, especially those who represent the core of the team for response in case of disasters that have subscribed to the RSS feed and the mobile App to submit data on weather, earthquakes, floods, fires, availability of infrastructure (roads, electricity supply, gas supply, availability of critical fuel reserves, etc.).

For fast and reliable response to the crisis is of crucial importance as we see how communications were interlinked to be thoroughly studied and the problem of excessive noise, ie, the excess of information and data provided to the individual or to all stakeholders during crisis situations or disasters. Therefore, it is necessary to extinguish all non-critical alarms, notifications, and create a matrix of necessary information that would be provided to the individuals according to their powers and responsibilities, as well as within the development of operational solutions to respond to catastrophes when he wants to find out what he knows, when he was this information needed and in what format it should be delivered. One of the common errors in connection with the same reflected in the fact that such plans often work service agencies and individuals with the military, police or security background that communication using acronyms, abbreviations or slang, so messages are not understandable and transparent to end users. Also in terms of effective crisis management and communication during a crisis it is necessary to provide for the establishment of security operating centers (SOC) and /or emergency operating centers (EOC).

Public-private partnership is the establishment of these national service does not end because the establishment of a network of professional forces for rapid response in dealing with the liability and crisis management shifted from corporate to national level. This is especially true for mandatory public services such as fire brigades, rescuers, anti-terrorist units, Red Cross, FEMA, as well as engaging parts of the army and police as adaptive infrastructure and units for rapid response to the disaster.

Furthermore, we must also address the possibility of disappointment, that is, a significant deviation between the expectations of management corporation in connection with the dealings of resistance and the reality that they were caught on the ground during and after disasters. Do disappointments usually comes from the following reasons:

•        Plan exists and is a good and workable, but he trained and conducted at the operational level at the time of the crisis - has scheduled the operational level-managers and key technical and human capacities

•        Plan exists but is not clear, ie, the management was not clear when it was accepted. The biggest problem occurs when miscomunicate consultants or employees promise something that can not be met, then keep quiet about assuming that nothing bad will happen

•        The plan was limited in scope and means so much depended on the capacity of the public who are not able to on time and in sufficient quantity to ensure the continuity of operations of the corporation. This comes because of financial decision-making is always harder to reduce costs and transfer them to someone else so the tendency of financial management to transfer more operating cost business continuity plan to public services that are available both in practice shown at the time of the crisis are public and are not enough available because they share with all other stakeholders within the area affected by the disaster

•        Management, especially one who is fresh out of the seat does not understand that there is a physical limitation of business resistance. The younger people who are familiar with cloud technologies and disaster recovery technologies in the ICT and outsourcing capabilities of the workforce is not clear that the production and supply chain can not be quickly and easily relocate or redirect, or do not understand nominal and structural limitations of the physical world

Business continuity plan is the first of the planning and operational documents necessary to ensure the resilience of production to emergencies and disasters. Other elements of the system that are elements of a safety net (of financial and business), outsourcing of personnel and production and ICT disaster recovery system are subsystems within the corporate security production and must fit into the business continuity plan. The existence of a business continuity plan does not guarantee success in a memo to his realization or a serious way of managing risk, and the methodology and operational instructions for overcoming the crisis and disaster recovery operations in a way that the crisis is less affected and afflicted, that same negative effects are reduced to a minimum.